Company Name: AMU Group
Address: 33 RUE DE LA HAIE COQ 93300 AUBERVILLIERS, Paris

Phone Number: +33 7 6905 5600
Email: contact@amugroup.fr

Opening Hours:

Monday to Friday: 8:30 AM – 6:45 PM
Saturday: 1:00 AM – 6:45 PM
Sunday: Closed

Orders & Shipping

  • Orders are typically delivered within one week.

  • Please contact us by phone at +33 7 6905 5600.

  • Yes, you can edit your order by contacting us before shipping.

  • Yes, you must order at least one pallet for shipping services.

  • Yes, store pickup is available.

  • Shipping costs depend on order value and distance from Paris.
  • Orders over €4000 qualify for a 50% shipping discount.

  • You can only change your address before the final order confirmation.

  • Yes, we offer international shipping for orders over €7000 to Germany and the Netherlands.

  • We will provide you with the delivery driver’s phone number.

  • Yes, free shipping is available in Paris and up to 100km for orders over €3000.

  • We will refund the value of the damaged item.

  • Yes, a signature is required to confirm receipt.

  • Please contact our customer service immediately.

  • Yes, scheduled deliveries are available upon request.

Quality Tools at Wholesale Prices

Quality Tools, Wholesale Prices—Get the Best Deals on Bulk Orders!

Payments & Billing

  • Cash, check, bank transfer, and Visa card

  • Yes, long-term customers (with over 20 orders) can request a 4-time payment plan for orders over €3000.

  • Yes, all payment transactions are secure.

  • We accept all legal payment methods.

  • Contact our customer service to check if changes are possible.

  • Yes, a professional invoice will be provided.

  • Yes, we can provide a delivery note upon request.

Products & Inventory

What types of products do you offer?

  • We offer products across 20+ categories and 45+ subcategories, including:
    • Health & Wellness
    • Toys & Games
    • Sports & Outdoors
    • Automotive
    • Books & Media
    • Office & School Supplies
    • Baby & Kids
    • Pet Supplies
    • Party & Decoration Items (Birthday, Christmas, Ramadan, etc.)
    • Home Cleaning & Tools
    • Bathroom & Kitchen Items
    • Clothing & Accessories

How can I check if a product is in stock?

  • Stock availability can be checked through our Micro Store app.

Do you offer bulk discounts?

  • Yes, we offer discounts for large orders starting from €5000.
  • Pre-ordering a full or half container of an item qualifies for a 20% discount.

Can I request a sample before placing a wholesale order?

  • Yes, samples are available.

Are products tested before shipping?

  • Yes, we thoroughly test all products before dispatch.

Can I place a custom or special order?

  • Yes, contact customer service for custom orders.

Can I visit your warehouse or showroom?

  • Yes, you can visit our showroom in Paris (address in the contact section).

Can I request a price quote for bulk orders?

  • Yes, we provide price quotes for large orders.

Loyalty & Promotions

Do you have a loyalty program or special offers for repeat customers?

  • Yes, we offer seasonal promotions and exclusive discounts for repeat customers.
  • Stay updated through our Micro Store app and social media.

How can I stay updated on new arrivals and promotions?

  • Follow us on social media and check our Micro Store app.

How many items do you have?

  • We have over 4000 items across various categories.

For any further inquiries, feel free to contact us at +33 7 6905 5600 or contact@amugroup.fr.

Thank you for choosing AMU Group!